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Get quick answers to our most common questions and find the clarity you need to move forward.
general questions
Who are your services for?
We work with independent stylists, barbers, salon owners, and beauty entrepreneurs who want professional branding without the agency overwhelm.
What makes BeautyandBarberBranding.com different?
We specialize in beauty branding — meaning everything we design is created with stylists, salon culture, and beauty trends in mind. Our kits are strategy-backed and built to grow your business.
Canva & Templates
Do I need Canva Pro to use your templates?
Many designs work with the free version of Canva. If a Pro element is required, we’ll note it — and include a free workaround whenever possible.
Can you customize my template for me?
Absolutely. We offer add-on services to customize any template to your brand. Just reach out for a quick quote.
Can you customize my template for me?
Absolutely. We offer add-on services to customize any template to your brand. Just reach out for a quick quote.
Turnaround & Delivery
How long does it take to get my design?
Here’s our typical turnaround:
Logo + Brand Kit: 4–5 business days
Menu Design: 3–4 business days
Social Media Pack: 4–6 business days
1-Page Website: 7–10 business days
Full Brand Suite: 10–14 business days
How will I receive my files?
You’ll get a shared Canva link (editable), plus PDF and PNG exports where applicable. Final files are emailed or delivered via Google Drive.
Website Design
What platforms do you build websites on?
We use Canva, Wix, or Squarespace — whichever you’re most comfortable updating yourself.
Can I edit my site later?
Yes! All of our website designs are built so you can update your content, images, or links without needing a developer.
Do you handle domain setup?
We can guide you, but domain purchase/connection is handled on your end (or we can assist as a paid add-on).
Payments & Policies
Do you offer payment plans?
Yes — we offer flexible payment plans for any service over $300. Just let us know what you need.
What’s your refund policy?
Due to the custom and digital nature of our products, all sales are final. However, we do include revisions and support to make sure you love your final result.
Custom Projects
I need something unique — do you take custom design requests?
Definitely. If you need a full rebrand, packaging design, or something not listed, reach out and we’ll create a custom quote just for you.
Can I mix and match services?
Yes! You can bundle any services together for a discount. Just tell us what you’re looking for and we’ll build a personalized package.